nhs track and trace website

Updated to reflect the change from tiers to national lockdown and to update the definition of a close contact. ask for any details about your bank account App statistics. Get help downloading the app or updating the app. Working from home, where possible, is essential to limiting mixing between households. If you live in the same household as someone with coronavirus symptoms, you must self-isolate straight away for 14 days. We use some essential cookies to make this website work. Ask for A Coronavirus Test Link: https://www.nhs.uk/ask-for-a-coronavirus-test. travelling in a car or other small vehicle with someone (even on a short journey) or close to them on a plane We are currently developing our NHS coronavirus app, which is being trialled on the Isle of Wight. ask if anyone you have been in contact with is under 18 or lives outside of England, Contact tracers will never: You may want to write down your recent close contacts now so that you have them to hand if you test positive. Conventional contact tracing The conventional contact tracing system is run by Public Health England. If you have internet access, we will ask you to log onto our NHS test and trace website. isolate: you will be told to begin self-isolation for 14 days from your last contact with the person who has tested positive. App users will scan an NHS QR poster at relevant venues. System. The service is the responsibility of the Secretary of State for Health and Social Care and the Minister of State for Social Care. We are interested in in the 48 hours before you developed symptoms and the time since you developed symptoms. provide advice on what you must do as you have been in contact with someone who has tested positive for coronavirus, Contact tracers will never: The wearing of personal protective equipment (PPE) will not be considered as a mitigation when assessing whether a recent contact is likely to have transmitted the virus. All texts or emails will ask you to sign into the NHS test and trace contact-tracing website. If you test negative If we identify you as someone who has had close recent contact with someone who has tested positive for coronavirus, we will notify you that you must self-isolate in line with medical advice. disclose any of your personal or medical information to your contacts Registered Charity 1134507 alert: you will be alerted by the NHS test and trace service if you have been in close contact with someone who has tested positive for coronavirus. The NHS COVID-19 app is a quick and simple way to check in to a venue, and it means that visitors can receive public health information as soon as possible if necessary. If you know that a worker has been told to self-isolate by NHS Test and Trace, it is your legal duty to not allow them to come into work or work anywhere other than where they are self-isolating (usually, their home) for their full self-isolation period. The government has published the COVID-19 response – spring 2021 setting out the roadmap out of the current lockdown for England. We will also have official NHS QR code posters displayed at both our Churches for you to scan if you have the NHS app on your smartphone. When you order a test, you will get information on the options available to you. ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087) The action card section of this page will be removed on 30 April 2021. When we contact people to advise them to self-isolate, we do not tell them your identity. having face-to-face contact with someone (less than 1 metre away) ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating Telling people about your test result if you have family members or other household members living with you. App users can check symptoms, order a test, receive results and advice and check in to venues. has had any of the following types of contact with someone who has tested positive for COVID-19: face-to-face contact including being coughed on or having a face-to-face conversation within 1 metre, been within 1 metre for 1 minute or longer without face-to-face contact, been within 2 metres of someone for more than 15 minutes (either as a one-off contact, or added up together over 1 day). In line with the medical advice they must remain in self-isolation for the rest of the 14-day period from when your symptoms began A close contact is a person who has been close to someone who has tested positive for COVID-19. Do not order a test if you do not have symptoms. Your household doesn’t need to self-isolate with you, if you do not have symptoms, but they must take extra care to follow the guidance on social distancing and handwashing and avoid contact with you at home This Christmas, please help if you can with either a donation of money or food items. Please tell us about your symptoms as soon as possible and get a test to find out if you have coronavirus. It is an offence for you (as an employer) to allow a worker to attend the workplace if you are aware that the worker: has been in close contact with someone who has tested positive and they have received a notification to self-isolate from NHS Test and Trace. Please take time to click the link below and familiarise yourself with all you need to know. Government Guide to Trace and Trace: https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works#how-nhs-test-and-trace-service-works NHS Test and Trace is a government-funded service in England, established in 2020 to track and help prevent the spread of COVID-19. The free NHS COVID-19 app is a vital part of the NHS Test and Trace service in England, and the NHS Wales Test, Trace, Protect service. See the full list of organisations within scope in these sectors. This is because, if you have been infected, you could be infectious to others at any point up to 14 days. If contact tracing is turned off then the app will not work as intended and you will not be notified if one of your close contacts later tests positive for coronavirus. call you from 0300 013 5000 Contact tracers will: lives in the same household as someone with COVID-19 symptoms or who has tested positive for COVID-19. You will get your results by text, email or phone – and the message will advise you about what to do next. ask you to sign into the NHS test and trace contact-tracing website The Prime Minister has pledged to deliver a ‘world-beating system’ . Corrected the period that people are infectious to say: from 2 days before the person was symptomatic up to 10 days from onset of symptoms. Specifically, the 119 number is to be used in line with the coronavirus track and trace initiative, which aims to quickly identify those with, or … ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087) The rules on what you need to do when a group enters your venue have changed. Sharing information about your recent contacts All texts or emails will ask you to sign into the NHS Test and Trace contact-tracing website. Part 2: if you are contacted by the NHS test and trace service because you have been in close contact with someone who has tested positive for coronavirus How it is accessed. NHS Test and Trace will provide evidence to your employee that they have been told to self-isolate, and how long for. NHS Test and Trace (NHSTT) is England’s COVID-19 contact tracing programme. From 29 March 2021, every customer or visitor should be asked to scan the NHS QR code or provide their name and contact details, not just a lead member. You will be sent a link to the NHS test and trace website and asked to create a confidential account where you can record details about your recent close contacts. All information you provide to the NHS test and trace service is held in strict confidence and will only be kept and used in line with the Data Protection Act 2018. Small and medium employers (with fewer than 250 employees) may be able to reclaim their costs for Statutory Sick Pay. high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature) We will contact you by text message, email or phone. Updated the guidance for employers about multiple coronavirus outbreaks in the workplace. It is crucial that you complete your 14-day self-isolation period if you’ve been identified as a contact, even if you get a negative test result. 1. Use this service to create a QR code for display in your venue. If you feel well and no longer have symptoms similar to coronavirus, you can stop self-isolating. This guidance explains how employers and businesses can support NHS Test and Trace and play their part to slow the spread of the virus, protect the health and care system and save lives. Updated section on when to contact your local health protection team. Important You could still have another virus, such as a cold or flu – in which case it is still best to avoid contact with other people until you are better. You can change your cookie settings at any time. Members of the public can order a test through the NHS website. We’ve made it as easy as possible for everyone who has symptoms to access a test quickly, and there are now many potential ways to be tested: Use this service to report your result to the NHS after using a rapid lateral flow test kit to check if you’re infectious with coronavirus (COVID-19). If your test is positive, you must continue to stay at home for at least 7 days and we will get in touch to ask about your contacts since they must self-isolate. All information you provide to the NHS test and trace service is held in strict confidence and will only be kept and used in line with the Data Protection Act 2018. What we will ask you NHSP. NHS Test and Trace will not usually consider someone to be a contact if their interaction with a positive case took place through a Perspex (or equivalent) screen as long as there has been no other contact such as those in the list above. You will be asked by NHS Test and Trace to provide details of anyone who you have been in close contact with. hospital-based testing for NHS patients and staff The NHS COVID-19 app allows users to ‘check in’ to venues using a built-in QR scanner. When we contact you Working from home is essential to limit household mixing. If you cannot use the contact tracing website, they will call you. We will ask you to provide, where possible, the names and contact details (for example, email address, telephone number) for the people you have had close contact with. Just select a location and date, and extract to Excel. ask you to make any form of payment or purchase a product or any kind In addition, there is a new section on collecting customer and visitor data for NHS Test and Trace. drive-through regional testing sites The app sends anonymous alerts if the user has been in close contact with another app user who has tested positive and will notify them that they should self-isolate, thereby helping to break chains of transmission and keep people safe. You should tell them that you might have coronavirus but are waiting for a test result. Who Supports. If NHS Track & Trace ask the venue to provide a list of guests, authorised individuals can access a report in The Hub. All content is available under the Open Government Licence v3.0, except where otherwise stated, Rules and restrictions during coronavirus, Work and financial support during coronavirus, support available to help them to self-isolate, reclaim their costs for Statutory Sick Pay, instructions on getting an isolation note, guidance for households with possible coronavirus infection, guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person, working safely during coronavirus (COVID-19), COVID-19: cleaning in non-healthcare settings, coronavirus (COVID-19): safer travel guidance for passengers, full list of organisations within scope in these sectors, Find out more about employment rights if you need to self-isolate or cannot attend work due to coronavirus, what to do if you are employed and cannot work, More information on the scheme and eligibility criteria, NHS Test and Trace: what to do if you are contacted, Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person, COVID-19: guidance for households with possible coronavirus infection, Maintaining records of staff, customers and visitors to support NHS Test and Trace, Coronavirus (COVID-19): guidance and support, Transparency and freedom of information releases. Other members of your household, however, do not need to remain in self-isolation. We’ll send you a link to a feedback form. If we can rapidly detect people who have recently come into close contact with a … It’s important you turn the contact tracing toggle back on as soon as you are not in one of the above scenarios, for example, when you retrieve your phone from your locker. Download the app. ask you to make any form of payment or purchase a product of any kind At this stage (until the test result is known), those people do not need to self-isolate, but they should take extra care in practising social distancing and good hygiene, like washing their hands regularly. ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone If you are under 18 years old, we will contact you by phone wherever possible and ask for your parent or guardian’s permission to continue the call. Please tell us about your symptoms as soon as possible. If you develop symptoms, you may wish to alert the people with whom you have had close contact over the last 48 hours. If we only have a landline number for you, we will contact you on that number. provide medical advice on the treatment of any potential coronavirus symptoms Contact tracing can be paused within the app by moving the contact tracing toggle on the home screen. If NHS Test and Trace calls you by phone, the service will be using a single phone number: 0300 013 5000. NHS Test and Trace NHS Test and Trace: provides free testing for anyone who has symptoms of coronavirus to find out if they have the virus gets in touch with anyone who has had a … Find out more about these requirements and what you need to do to comply with the rules. a new NHS COVID-19 track and trace app, currently being tested on the Isle of Wight. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. All texts or emails will ask you to sign into the NHS Test and Trace contact-tracing website. And how can you be sure that someone contacting you is genuine? System Provider. Don’t worry we won’t send you spam or share your email address with anyone. ask you to access any website that does not belong to the government or NHS. If NHS test and trace calls you by phone, the service will be using a single phone number: 0300 013 5000. If you are aged 18 or over, we will contact you by text message or email but will follow up by phone if we don’t get a response. Please search GOV.UK for the guidance you need for your setting. The information you give will be handled in strict confidence and will only be kept and used in line with data protection laws. provide medical advice on the treatment of any potential coronavirus symptoms Ask for A Coronavirus Test Link: https://www.nhs.uk/ask-for-a-coronavirus-test NHS Track and Trace From Sunday, 20th September we will be asking parishioners to provide their first name and a contact number in order to Track and Trace. The NHS COVID-19 app is an important part of NHS Test and Trace. This includes, but is not limited to: workers, agency workers, contractors, volunteers, customers, suppliers and other visitors. NHS Scotland contact tracers will: in some cases, send a text to let you know that you will be receiving a call from NHS Scotland (if mobile is available) call from a single, national telephone number – 0800 030 8012; always introduce themselves, tell you why they are contacting you and address you by your name The main symptoms of coronavirus are: Employers should call the Self-Isolation Service Hub on 020 3743 6715 as soon as they are made aware that any of their workers have tested positive. If you have one or more of these symptoms, you must self-isolate straight away for 7 days – or longer if you still have symptoms other than cough or loss of sense of smell/taste. Updated to reflect the change in the self-isolation period from 14 to 10 days. Our guidance on testing has more information on our testing programme. Updated to show that everyone should work from home where possible during the increased national restrictions from 5 November 2020. Organisations within the hospitality sector are required to take reasonable steps to prevent entry to those who refuse to provide their details or scan the NHS QR code. Ofcom has announced that the 119 phone number will now be used to contact NHS services responding to the coronavirus pandemic. If you do not have internet access, we will arrange for a trained call handler to speak to you by phone to give you the information and advice you need. share contacts: if you test positive for coronavirus, the NHS test and trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. spending more than 15 minutes within 2 metres of someone Data collected for NHS Test and Trace is primarily for operational purposes and was not designed to track the spread of the virus. When we contact you If you need to provide evidence to your employer of a positive test result, or the fact that you have been in close contact with a positive case, you can request an isolation note from the NHS. Updated to reflect the end of the national restrictions on 2 December 2020 and the reintroduction of the tiered system. Corrected an error implying that the NHS COVID-19 app is mandatory, which it isn’t. It also gives a run through of what questions you would be asked and more importantly, what you would NOT be asked. NHS TRACK AND TRACE With the development of Track and Trace, many people have been asking for advice around how this works. ask about the coronavirus symptoms you have been experiencing Please find below the official advice from the GOV.UK website on how the system works and advice on how to avoid being the victim of any possible scams as a result of the implementation of this system. RESTRICTED ACCESS. If you have not tested positive but are a close contact, your employer should call the Self-Isolation Service Hub on 020 3743 6715 to obtain an NHS Test and Trace Account ID for you. How to order a test loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal If you get a negative test result, this means you are at low risk of having coronavirus. The NHS Wales Test, Trace, Protect service will handle the data according to GDPR, security and ethical standards at every stage of the process - from its collection and storage to its transfer and use by the service. provides free testing for anyone who has symptoms of coronavirus to find out if they have the virus, gets in touch with anyone who has had a positive test result to help them share information about any close contacts they have had, alerts those contacts, where necessary, and instructs them to self-isolate. What will the NHS test and trace service do? Comments. This guidance should be read alongside the advice from Government on collecting data for NHS Test & Trace and for places of worship. If you do not have symptoms, you must not seek a test, as the scientific evidence shows that the test may not be able to detect whether you have the virus. This is crucial to avoid unknowingly spreading the virus. Please CLICK HERE for link to their website. If the NHS Test and Trace service contacts you, the service will use text messages, email or phone. Self-isolation can be particularly challenging if you are looking after children, or if you care for vulnerable people who cannot stay with friends or family. Protect your loved ones with the official NHS COVID-19 contact tracing app for England and Wales. If your business has been affected by COVID-19, you may be eligible for a grant through the Self-Employment Income Support Scheme. The sooner you have a test, the sooner we can let you know if you and other members of your household must remain in self-isolation. However, there are some specific workplace scenarios when you should pause the contact tracing feature. This is when the virus can be passed to others. What to do if you or someone you employ is contacted by NHS Test and Trace, including self-isolation, sick pay and financial support. Well, answers can be found using the link below to the Government website. If NHS Test and Trace calls you by phone, the service … To help us improve GOV.UK, we’d like to know more about your visit today. Find out more about employment rights if you need to self-isolate or cannot attend work due to coronavirus. Protect your loved ones. Updated to reflect the launch of the COVID-19 app and how it should be used in the workplace. When to self-isolate For more information, read the further guidance on symptoms. The NHS Wales Test, Trace, Protect service will use it only for the purposes of protecting the public’s health. How you are contacted if you have been identified as being in the presence of someone already identified as having Covid 19? If you are told to stay at home and self-isolate by NHS Test and Trace or the NHS COVID-19 app, you may be eligible for a payment of £500 from your local authority through the Test and Trace Support Payment Scheme. Your employer will need to provide the NHS Test and Trace Account ID of the person who tested positive and your name as a close contact. This explains how restrictions will be eased over time. This is to ensure that everyone receives the necessary public health advice in a timely manner. test kits delivered to your home Updated to reflect employers' legal duties around staff who are self-isolating. Contact us; Our policies; Accessibility My:Bank. If you don’t have access to the internet, you can order a test by phoning 119. You may ask your employee to follow the instructions on getting an isolation note if you require further evidence. If you test positive This is vital if we are to stop the spread of the virus. If you get a positive test result, you must self-isolate for 10 days from the day your symptoms started. Businesses can download the QR codes via a website - https://www.gov.uk/create-coronavirus-qr-poster - to display as posters in premises. The Shift management system for NHSP – this is where you view, book shift and release shifts. If you develop symptoms, you should order a free test as soon as your symptoms start. These free printable NHS track and trace forms come four on a sheet (A4). You may be feeling well and not have any symptoms, but it is still essential for you to follow the advice that you are given. If necessary, you can travel for work purposes. results: if your test is positive, you must complete the remainder of your 7-day self-isolation. Use your clinical skills and expertise in order to help support the NHS – and all from your own home. All texts or emails will ask you to sign into the NHS test and trace contact-tracing website. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Further information for businesses is available at https://www.gov.uk/guidance/maintaining-records … Employees in self-isolation are entitled to Statutory Sick Pay for every day of work missed for their self-isolation period, provided they meet all the eligibility criteria. may consider giving them the option to use their paid leave days, should pay contractual sick pay, where appropriate, must ensure they receive Statutory Sick Pay as a minimum, provided they meet the eligibility criteria, should make workers aware of the support available to help them to self-isolate. If you are an essential worker or an employer, there is more details on the Government website link at the start of this post. Contact tracers will: Covid19 has made 2020 a really difficult year for everyone but our local Food Bank needs your help and support even more than ever. This NHS guidance sets out how long an individual must self-isolate for. Text messages will come from the NHS. It will help us to contact people who are at risk of having been exposed to coronavirus and explain what they must do to help prevent the further spread of the virus. The alert will usually come by text, email or phone call. It was launched on 28 May and is a central part of the government’s COVID-19 recovery strategy. But if you have alerted them when you first develop symptoms or when you get your test result, they will be better prepared for the advice we give them. Certain organisations are legally required to request contact details of customers, visitors and staff and display an official NHS QR code poster. If NHS test and trace calls you by phone, the service will be using a single phone number: 0300 013 5000. You will be told to do this online via a secure website or you will be called by one of our contract tracers. Support links. Further guidance is available on what to do if you are employed and cannot work. If you are identified as a close contact of a positive case, then you are legally required to self-isolate for 10 days beginning from the last time you were exposed to the positive case. Most clients choose to restrict access to the data to a few key individuals. dedicated testing centres in other care settings (for example, care homes) If you live with other people, they do not need to self-isolate, but they should avoid contact with you as far as possible and follow advice on hygiene. It answers all of these questions and more. mobile testing units Find out more about employment rights if someone needs to self-isolate or cannot attend work due to coronavirus. If you are told to self-isolate What is it. The guidance has been redrafted for clarity. We’ve all heard lots about the NHS Track and Trace system. Employers will need to provide the 8-digit NHS Test and Trace Account ID (sometimes referred to as a CTAS number) of the person who tested positive, alongside the names of co-workers identified as close contacts. You should continue to work from home, unless it is not reasonably possible to do so. This means people who have visited a venue can be sent public health advice if they may have come into contact with coronavirus. A negative test result does not mean that you can stop self-isolating as you may still be in the incubation period (the time between exposure to the virus and symptom onset), and you could go on to develop COVID-19 in the following days. 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